After years of working with organisations on their new starter development, we have found that our simple but effective four stage approach is the key to success.
At Rise Learning Group, we believe that new starter development begins during the onboarding process. Each ‘touch point’ a new starter has with your organisation is an opportunity for them to get to know the business and to feel a part of it.
Our four-stage blended approach to induction includes:
Pre-engagement – Improve day one attendance through professional pre-welcome videos, group introductions, e-learning, policies and a remote QR code tour of the company. Your new starter’s induction starts before they set foot on-site.
Trainer-led activity – Blended training which can be delivered remotely or in-person, covering the role, policies, processes and systems. Everything your new starter needs to be able to hit the ground running.
Implementation – We run a virtual or in-person development centre, allowing your new starters to put their skills into practice in a safe and compliant setting.
Embedding – Your training doesn’t stop when induction does. We build a framework to transition from good to great during the end-to-end colleague journey.
So, what modules are covered within our approach to new starter development?
Design and delivery of a bespoke new starter development programme. Choose from one of our three options:
All of our solutions can be delivered remotely or on-site.
Every organisation should begin their new starter journey with a Corporate Induction. This should give your new starters an opportunity to learn more about the business, culture, values and how they will personally contribute to the overall strategy.
We recommend an approach where your new starters will meet key teams early in the Induction journey. This allows them to meet more people across the business and provides the opportunity to ask any key questions they might have.
For individuals in service-based roles, we have a host of modules to provide them with the skills they need to provide service excellence. Modules such as empathy, effective questioning, active listening, negotiation, assertiveness and objection handling.
Bespoke system and process training that provides your new starters with the tools they need to carry out their day-to-day roles. Situational training includes system navigation, role-play, call listening and scenario-based training.
We also advocate use of knowledge assessments as part of Induction. This might include a weekly or monthly knowledge assessment to help embed the new learning and evidence colleague competence.
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“If you’re looking for an external partner to compliment your learning and development function or provision, look no further than Rise Learning Group. Get in touch with them to share your critical business needs for the short and medium term (pre and post Coronavirus). We’re scoping some great plans to work with them later in the year and can’t recommend them highly enough.”
“When it comes to delivering a training session, I’ll challenge anybody to find a more passionate and enthusiastic trainer; simply the best facilitator I’ve ever seen in action. Their approach was never anything less than positive, as was the feedback we received.”
“Fun-loving and professional, a hard balance to strike which Rise Learning Group do with ease. I have found in particular, their credibility and experience in Financial Services to be second to none.”
“Rise Learning Group are always energetic and fun to work with. The Trainer developed a great rapport with the delegates, was thoroughly prepared and ready for the unexpected. I would be delighted to work with them again.”
“Enthusiastic and excellent communicators. I have no hesitation in recommending them.”
We engaged Rise Learning Group for six months to deliver the ‘Rise to Leadership’ programme. The key objective was to raise the overall awareness and ability of the management team at Staffvetting.com. Jen is very professional and knowledgeable, bringing a fresh and positive attitude to our organisation as well as valuable skills and experience. Jen established a great rapport with our management team as well as other team members who were not part of the programme. Rise Learning Group are now our ‘go-to’ Training Consultancy for any learning need.
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